The realm of sales is intricate, laden with nuances, challenges, and the pivotal moment where one must either retreat or forge ahead. These crossroads moments can be deeply introspective, prompting us to grapple with our beliefs, understanding, and commitment. In fact, there’s an episode from the life of Jesus that illuminates this very essence of introspection, as outlined in the book, The Master Salesman: Jesus and the Art of Service.
In the Gospel of Matthew, a scene unfolds that, at its heart, speaks of human frailty and the struggle with faith. A man approaches Jesus’ disciples with his son, hoping to rid him of a demon that possesses him. The disciples, however, are left powerless against it. Jesus, upon learning of their inability, voices a poignant query, “How long shall I stay with you? How long shall I put up with you?” (Matthew 17:17, ESV). This wasn’t a fleeting expression of irritation. Rather, it was a profound challenge. The disciples had been under Jesus’ tutelage, witnessing miracles and acts of faith. Yet, they faltered at a task they should have been equipped for. Jesus’ question beckoned them to mull over their faith deficits, pushing them to reflect on their commitment and their understanding of Him. His primary goal? To emphasize their need for stronger faith and greater reliance on His divine power.
Much like Jesus’ probing question, the IDEAS Sales System encompasses a pivotal juncture called the ‘Discovery’ phase. Here, sales professionals might grapple with stagnation or even setbacks with certain clients. It’s tempting to yield to frustration. However, akin to Jesus’ approach with his disciples, this is the ideal moment for self-reflection and to pose discerning questions. Such queries could delve into:
- Understanding the missing link in grasping the client’s needs.
- Identifying communication pitfalls.
- Deciphering the underlying reasons inhibiting progression.
These moments of reflection, spurred by insightful questions, can unveil hidden impediments and pave the way for a more attuned connection with the client. It’s a transition from barriers to breakthroughs, empowered by the profound impact of a well-timed inquiry.
Furthermore, as we traverse the realm of sales, or any domain, for that matter, it’s essential to underscore the Triad of Belief. To me, this is mirrored beautifully in Jesus’ journey:
- Industry: Jesus’ ‘industry’ was none other than the Kingdom of God.
- Product: His ‘product’? Salvation.
- Faith: Even though Jesus, in his human embodiment, wrestled with challenges akin to ours, His faith in himself remained unyielding.
Driven by this unwavering faith, Jesus embarked on his sole mission: transferring his profound beliefs to humanity. With countless individuals aligning with Christianity today, millennia after Jesus introduced his ‘product,’ it’s hard to contest that He was, indeed, a master salesman.
And like Jesus, our endeavors in sales should be deeply rooted in service. The intent? Selling to assist. By drawing inspiration from Jesus’ poignant questions, we can navigate our challenges more effectively, always emphasizing understanding, faith, and the aim to serve.
If you’re stirred by this reflection and wish to delve deeper, I’d recommend reading The Master Salesman: Jesus and the Art of Service. Additionally, if you find yourself at a crossroads in your professional or personal life, consider the transformative experience of one-on-one Training, Coaching, and Life Coaching at Closer Classes.
The customer is ready to buy. He needs you to help him believe.
The article draws parallels between Jesus’ challenging questions to his disciples and the reflection required in the sales domain. Utilizing insights from the IDEAS Sales System and the Triad of Belief, the emphasis is on understanding, faith, and service.