Free Articles | Sales 400+ – Master Level Sales Skills

Flipping the Script: How ‘No’ Can Lead to ‘Yes’ in Sales.

Encouraging prospects to voice objections by saying “no” can enhance sales techniques. Sales experts argue that by allowing prospects to articulate reasons for not buying, you also reveal reasons they might. This approach gives them emotional space and offers clarity. The key is assisting customers in feeling that purchasing from you is the most logical choice.

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Pivoting Post-Pinnacle: Refocusing After Hitting (or Missing) Your Goal

Having a laser-focused goal is recommended for achieving success, as numerous articles have suggested. However, after reaching the pinnacle of success, or narrowly missing it, what’s next? This article highlights the importance of an “after plan”. Using 3M’s evolution as an example, it emphasizes the need to pivot when faced with challenges, suggesting that constant reorientation of focus is crucial, regardless of success or failure.

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The Power Phrase Every Salesperson Should Use

In sales, pushing to be right can deter prospects, even if they’re mistaken. Instead of correcting them directly, salespeople should validate the client’s perspective and gently guide with phrases like “In my opinion… but your experience may differ.” This approach fosters understanding, prioritizing the sale over proving a point.

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