It’s well established that selling to repeat customers is significantly easier than selling to a fresh up or internet lead.

If you’re an outstanding salesperson, your overall closing ratio is probably around 20%. If you greet ten fresh ups on the lot on Saturday, you can expect to sell about two cars, spend all eight hours fighting an uphill battle of selling on price, trying to earn the customer’s trust, attempting to build relationships and

Doing these five things after every sale will help fill your sales pipeline forever.

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