Alright, let’s break this down. Closing a sale is all about taking those steps that get you and your customer shaking hands at the end. Think of it as a dance, and your first move? That’s the very first chat you have with them. The goal? Move past the “just browsing” stage and really get to know what they’re all about.
Now, we’ve all been there. You’re having a great chat, things are moving along, but suddenly there’s a hiccup. They’re not sure. They need to think. What do you do? Here are a couple of moves to help you keep the groove going:
I Need To Think About It
Classic line, right? You think you’re doing everything right, but boom, they drop the “I need to think” bomb. So, what’s next?
Try this: “Totally get it. Big choices, right? You mentioned you’ve been doing your homework on this. It sounds like you’re almost there. What’s still spinning in your head?”
If you’re on your game, they’ll spill the beans on what’s really holding them back. No promises, but at least they’re still in the conversation.
We’re Not Making A Decision Today
Ever heard this? They’re keen, but they’re just not ready to dive in. Let’s unpack it:
“Alright, I get it. It’s not pocket change we’re talking about. Maybe I got ahead of myself. I thought we’d found the perfect match. Generally, when folks take a step back, it’s for a few reasons:
- Maybe this isn’t the right fit for them?
- Something about our place doesn’t vibe with them?
- Or, maybe it’s just me? Did I goof up somewhere?”
Now, if you’ve been on point with:
- Really listening to them
- Showing them why you guys rock
- And just being your awesome self
Then how can they resist? They’ve got what they need, you’re the person to help them, and they’re in the right place. Why not seal the deal now, right?